Shipping policy

At Aurella Studio, we aim to deliver your favorite fashion pieces as quickly and safely as possible. Please take a moment to review our shipping guidelines below.

Processing Time

  • All orders are processed within 1–3 business days.

  • You will receive a confirmation email once your order has been shipped.

Shipping Time

  • Standard delivery usually takes 7–15 business days, depending on your location.

  • During peak seasons (Black Friday, Holidays), shipping times may vary slightly.

Shipping Fees

  • Shipping cost is calculated at checkout based on your destination.

  • Free Shipping on orders above the minimum threshold (if applicable).

Order Tracking

  • Once your order is shipped, you will receive a tracking number to follow your package in real time.

  • Please allow 24–48 hours for tracking information to update.

Incorrect Address

  • Please make sure your shipping address is complete and correct.

  • Aurella Studio is not responsible for lost packages due to incorrect or incomplete addresses.

Customs & Duties

  • International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

Lost or Delayed Orders

  • If your package does not arrive within the estimated time frame, please contact our support team.

  • We will assist you in locating your package and ensuring a resolution.

Contact Us

For any shipping-related questions, please reach out to us at:
support@aurellastudio.com